Training Terms and Conditions

Confirmation of bookings should be received within 48 working hours of booking date, if not received timeously please urgently contact: info@thevatlady.co.za
The VAT Lady reserves the right to alter the programme without notice including the substitution, alteration or cancellation of speakers and/or topics and/or the alteration of the dates/venue of the event. Delegates will be duly informed of such.
The VAT Lady is not responsible for any loss or damage as a result of a substitution, alternation, postponement or cancellation of an event.
The VAT Lady reserves the right to amend any part of the published programme, agenda or speakers due to factors outside of its control

All payments must be made by credit card, cheque card or EFT on the website, or EFT with an invoice on or before the booking closing date of the event.
To qualify for the special discount, payment is required before the specified date.
Payment must be made in full, before delegates will be allowed entry into the training event.

Only written notice of cancellation will be recognised. Please send cancellations to: info@thevatlady.co.za on or before the bookings closing date.
- Conditions:
  - If the cancellation occurs before the bookings closing date, no cancellation fee will be charged.
  - If the cancellation occurs after the bookings closing date, a 100% cancellation fee will apply.
Delegates who book and fail to attend will be liable for the full event fee.
The VAT Lady does not provide refunds for delegates who are unable to attend. Should a delegate be unable to attend, a substitute delegate is welcome at no extra charge.
The VAT Lady will provide 100% refunds in the event a training event is cancelled by The VAT Lady.